1. Tuition is a flat monthly fee. Most months have four (4) or five (5) lessons, and on rare occasions, three (3) lessons when in observance of major national holidays and scheduled breaks at the studio. 
2. Membership guarantees a regular weekly lesson time with your teacher.
3. Tuition payments are billed monthly in advance of scheduled lessons and are due by the 1st lesson or class of the month.
4. Membership tuition is billed automatically to your credit card or bank the 1st of the month.
5. All payments are automated using recurring billing. Billing can be set up by logging into your account through the email.
6. Payment instantly reserves enrollment, otherwise your space is not reserved until payment is received.
7. A $10 late fee will be charged for payment received after the 15th of each month.
8. Lesson spots may be forfeited if tuition is over 2 weeks late. Since all payments are automated, lateness occurs when a payment is declined. Notification of a declined payment will be sent and billing information must be updated promptly.
9. Bi-weekly and partial-month tuition will be adjusted or prorated.
10. Credit card payments are accepted online through Stripe secure SSL server.
11. No refunds, credits, or discounts will be given once tuition is paid.
12. Students are responsible for additional costs associated with educational materials, music books, instrument rentals, accessories, etc... outside of method books provided by GVS

Attendance & Lateness

1. Students who are late for a lesson cannot be guaranteed their full lesson time.
2. Students more than 5 minutes late for their lesson will not get the full allotted lesson time. Since lessons are scheduled back-to-back, lessons will end at the time the next student’s lesson is scheduled to begin. 
3. If your lesson starts late because the instructor’s schedule is running behind, you WILL receive your full lesson or a makeup credit. 

1. NO tuition credit or refund will be provided for missed lessons.
2. Makeup lesson credits will be issued when a lesson is canceled with at least 24-hour advance notice by emailing gainesvillevoicestudio@gmail.com, calling or texting 352-756-0005, or requesting a cancellation online.
3. PLEASE DO NOT TEXT, CALL, or EMAIL YOUR TEACHER – GVS administration must have a record of cancellations for you to receive a makeup credit.
4. If a student cancels with at least 24-hour notice, an in-person makeup can be scheduled in an open time slot through by contacting GVS staff. You may also choose to book a virtual makeup lesson.
5. Makeup lesson credits expire 30 days after membership ends.
6. No more than two (2) makeup lesson credits can be pending at any time per membership.
7. If there is no in-person makeup time slot available, your teacher will schedule a virtual lesson.
8. There are no makeups, refunds, or tuition credits for planned holidays and scheduled studio closings. We do not charge for the additional lesson for months with 5 weeks which offsets all holidays/breaks. 
9. Makeup lessons cannot be rescheduled.
10. Makeup credits have no cash value.
11. There are no makeups for group classes or introductory session, such as Intro to Voice. You are paying to reserve a spot in the class. 

1. You may decide to change teacher or instrument with a 14-day advance email notice before the 1st lesson of the month.
2. If your current teacher is unable to teach a lesson, a substitute teacher will be arranged.
3. If a substitute cannot be arranged, a teacher absence credit will be issued to your account (teacher absence credits do not expire and do not count toward the subscription credit limit).
4. Regular lesson cancellation policy applies to lessons with substitute teachers. No makeup credits are issued for last-minute substitutions.
5. If your regular teacher becomes unavailable, you will be provided a new teacher with a similar teaching style, or the opportunity to try and choose a new teacher.

1. The studio is closed between Christmas Eve and New Years Day, Spring Break (the week before Easter), Memorial Day, July 4th (Independence Day), Labor Day, Halloween and Thanksgiving. 
2. We do not follow the school calendar for days off (M.L.K. Day, Columbus Day, Presidents Day, Rosh Hashanah, Yom Kippur, etc…)
3. Your teacher may choose to schedule makeup lessons on days that the studio is closed for holidays and breaks.
4. In the event of an inclement weather cancellation, you will be notified of a studio closure. Lessons cancelled due to inclement weather will be held virtually or a curated lesson and practice plan to their account.
5. We do not follow the school districts for inclement weather cancellations.

1. You may put a membership on “Summer Hold” for up to two (2) months with a 14-day advanced email notice before the 1st lesson of the month.
2. Your lesson time and teacher will be reserved only by pre-paying tuition for the month following a Summer hold (latest resume date is September 1st).
3. While on Summer hold, members may purchase individual lesson passes.

1. Membership may be cancelled by the 15th day of the month by submitting our online cancellation form. 
2. Cancellation will be effective as of the month next tuition is due. You may withdraw the cancellation at any time before it takes effect, but your teacher and/or time slot can not be guaranteed.
3. Active membership is mandatory to participate in our events and recitals. 
4. All makeup lesson credit(s) on your account expire after 30 days from cancellation effective date.
5. Membership is not transferable.
6. GVS does not provide tuition refund under any circumstances.
7. GVS reserves the right to terminate membership, in which case prorated tuition will be refunded.

GVS is not responsible for providing before or after class care for students.

You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in musical activities at GVS and agree to release, indemnify, defend and forever discharge GVS and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in related musical activities.

Unless requested in writing, GVS is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, and other promotional materials Rockdale Music & Studios creates.  Permission is also hereby granted for Rockdale Music & Studios to copyright such photographs in its name.

Gainesville Voice Studio, LLC reserves the right to refuse service to any person(s) at any time.

Policy effective upon enrollment. Your cooperation is greatly appreciated. Policies & terms are subject to change.